Case Study

Jane Clayton

A long-established interiors brand known for high-quality fabrics, wallpapers, and bespoke made-to-measure furnishings. Since 2019, we’ve been their key technology partner, delivering a modern ecommerce platform and driving continuous digital evolution.

Platform

Magento 2

Industry

Home Interiors | Made-to-Measure Furnishings

Jane Clayton

Platform Foundation

Made-to-Measure Ecommerce Platform

We carried out a full discovery process and competitive analysis to define a best-in-class UX for selling made-to-measure products online.

Result:

The Magento 2 platform was customised with a unique configuration flow, ensuring clarity for customers and seamless integration with production and fulfilment.

US Website Launch

We designed and launched a dedicated US website (janeclayton.com) to expand the brand internationally, deliver localised content, and accelerate recognition in the American market.

Platform Foundation

Growth & Customer Experience

Personalisation & Product Discovery (Recommend)

Integration with Recommend enabled dynamic personalisation across web and email. Combined with the made-to-measure UX, this resulted in more relevant journeys and contributed to over 60% year-on-year revenue growth.

Continuous Improvements & A/B Testing

Hundreds of enhancements — UX refinements, design updates, and iterative A/B tests — were delivered to continually improve usability and conversion across the entire website.

Affiliate & Workflow Integrations

Multiple new integrations were implemented to strengthen acquisition, streamline operations, and support marketing and merchandising teams.

Case Study

Operational Efficiency

Platform Reliability & Cost Efficiency

We maintained the platform at the highest standards — secure, fast, stable, and extremely efficient in terms of infrastructure and AWS costs.

Workflow & Operational Automation

A series of backend workflow improvements ensured that custom orders flowed seamlessly into production, supporting accuracy, quality control, and timely dispatch.

Operational Efficiency
Operational Efficiency
Case Study

Results

Since 2019, our partnership has delivered:

  • 60%+ year-on-year revenue growth
  • Stronger customer experience through personalisation
  • Highly scalable and cost-efficient AWS infrastructure
  • Seamless operations across production and fulfilment
  • Successful expansion into the US market
  • A robust digital ecosystem that continues to evolve

Our partnership with Jane Clayton continues to demonstrate how a robust technical foundation and continuous optimisation can fuel long-term digital success. From the initial platform rebuild to ongoing refinement and international expansion, we’ve created an e-commerce ecosystem that supports growth today and is ready for what comes next.